Lake Victoria North Water Works Development Agency led by the Chairman Board of Directors Hon. Julius Bakasa Wasike, HSC is undertaking Governors visits to its Counties of jurisdiction (Kakamega, Bungoma, Busia, Trans Nzoia, Vihiga and Nandi) to discus the progress ...
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From 30th November to 2nd December 2022, LVNWWDA joined other stakeholders in the water sector and beyond e.g., representatives from the whole of East Africa, the Ministry of Water, Sanitation and Irrigation, the East African Business Council, WIWAS, Kenya Water ...
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LVNWWDA culminated the customer service week on 7th October by celebrating ISO- recertification: ISO 14001:2015(EMS) and ISO 9001:2015(QMS). The event held within the agency’s premises from 9a.m to 1p.m was graced by the Ag.CEO Eng. Samson Peter Gongi, Managers, junior ...
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As the world marked World AIDS day on 1st December, staff of Lake Victoria North Water Works Development Agency commemorated the day by pinning red ribbons on their shirts: to represent support and solidarity for those living with HIV and ...
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Stakeholder's communication and effective complaints management play a pivotal role in enhancing improved customer service delivery. Through effective complaints resolution, an organization is able to achieve customer satisfaction. To achieve this, from 28th to 29th November, the Agency's Public Complaints ...
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